SAPATIX
LEGAL / PRIVACY

Privacy Policy

Last Updated: January 2026

1. Introduction

SAPATIX ("we", "our", or "us") provides a digital intelligence layer for physical environments. We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, services, and spatial intelligence platform (collectively, the "Services").

2. Information We Collect

The information we collect depends on how you interact with our Services. Because SAPATIX deals with physical environments, we carefully distinguish between Operational Space Data and Personal Information.

Information You Provide

  • Account Information: Name, work email address, company name, role, and password when you register for an account.
  • Communications: Information you provide when you contact us for support, request a demo, or otherwise communicate with our team.
  • Billing Information: Payment details and billing addresses collected by our payment processors if you purchase a subscription.

Operational Space Data

When you deploy SAPATIX in your physical environments, we process data related to spatial geometry, movement patterns, zone utilization, and environmental events. This data is aggregated and anonymized at the edge. SAPATIX is not a biometric surveillance system and does not collect or store personally identifiable tracking information of individuals moving through your spaces.

Information Collected Automatically

  • Device and Browser Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: How you navigate our platform, pages visited, time spent, and feature usage.
  • Technical Logs: Server logs and error reports to maintain system security and stability.

3. How We Use Information

We use the collected information to:

  • Provide, maintain, and improve our Services.
  • Process spatial intelligence and generate analytics for your designated environments.
  • Communicate with you regarding updates, security alerts, and support messages.
  • Prevent fraudulent or unauthorized access to our platform.
  • Comply with legal obligations.

4. Data Sharing and Subprocessors

We do not sell your personal information. We may share information with trusted third-party service providers (subprocessors) who assist us in operating our infrastructure, such as cloud hosting providers (e.g., AWS, Google Cloud) and communication tools (e.g., EmailJS). These providers are contractually obligated to protect your data.

5. Data Security

We implement enterprise-grade technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. This includes encryption in transit (TLS) and at rest, strict access controls, and regular security audits. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal information.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at support@sapatix.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@sapatix.com